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Automatic Exchange of Financial Account Information (“AEOI”) Fact Sheet

Nov 10, 2017
Automatic Exchange of Financial Account Information (“AEOI”) Fact Sheet

Important Notice

The contents of this Fact Sheet are sourced from The Hong Kong Association of Banks and are for general reference purposes only. This Fact Sheet should not be considered as a comprehensive statement on any matter and should not be relied upon as such. This Fact Sheet does not take into account the specific requirements of any individual bank in implementing their AEOI protocols. It does not consider any particular customer requirements or treatments.

Specifi c independent legal and/or tax advice about your treatment under the Inland Revenue Ordinance (Cap. 112) (including in respect of the Inland Revenue (Amendment) (No.3) Ordinance 2016, any further changes to the Inland Revenue Ordinance for the purposes of the AEOI and any associated regulations) and your obligation to make disclosures to your fi nancial institution should be sought separately. You should ensure that you consider the latest legislative requirements and guidance. The Bank of East Asia, Limited shall not give any warranty of reliability or accuracy nor accept any responsibility arising in any other way including by reason of negligence for, errors in, or omissions from, the contents of this Fact Sheet and does not accept any liability for any loss or damage, however caused, as a result of any person relying on any information in this Fact Sheet or being unable to access this Fact Sheet.

The English version of this Fact Sheet shall prevail whenever there is any discrepancy between the English and the Chinese versions.

1. What is AEOI/CRS?

• AEOI stands for automatic exchange of fi nancial account information.

• CRS stands for Common Reporting Standard. It establishes the standard by which different countries/jurisdictions can perform AEOI.

• AEOI/CRS is an international standard established by the Organisation for Economic Cooperation and Development (“OECD”) in July 2014 to enhance tax transparency and combat cross-border tax evasion.

2. Why is AEOI relevant to Hong Kong?

• Around 100 jurisdictions have committed to implementing AEOI. As a responsible international citizen and a leading financial centre, Hong Kong has committed to implement AEOI  (http://www.fstb.gov.hk/tb/en/docs/pr_20151012_e.pdf).

• The Inland Revenue (Amendment) (No.3) Ordinance 2016 (the “Amendment Ordinance”) sets out the legislative framework for Hong Kong to implement AEOI under a phased timeline with due diligence procedures commencing from 1st January, 2017. To deliver its commitment, Hong Kong will commence the fi rst information exchanges by the end of 2018.

• The Amendment Ordinance essentially requires fi nancial institutions in Hong Kong, including banks, to identify and report information relating to financial accounts held by customers that are tax residents of reportable jurisdictions to the Hong Kong Inland Revenue Department (“IRD”). There are a total of 75 reportable jurisdictions according to the Inland Revenue (Amendment) (No.2) Ordinance 2017 as of 1st July, 2017.

• If the relevant reportable jurisdiction has concluded an AEOI agreement with Hong Kong, the IRD will perform information exchanges with that jurisdiction. Hong Kong has signed AEOI agreements with 14 jurisdictions as of 14th July, 2017, and more of such agreements are expected in future.

• Customers may refer to the IRD website for the list of reportable jurisdictions and the current list of jurisdictions that have signed AEOI agreements with Hong Kong. The website is http://www.ird.gov.hk/eng/tax/aeoi/rpt_jur.htm.

• In order to determine whether reporting is required and to provide accurate information to the IRD for information exchanges, banks are required to ascertain the tax residency of their customers and may need to obtain additional information or documentation from them.

3. Under what circumstances will customers be requested by their banks in Hong Kong to provide AEOI-related information or documents?

• During new account opening, banks are required to ascertain the tax residency of individuals (including sole proprietors) and entities (e.g. limited companies, trusts, etc.). Banks may obtain this information by asking customers to complete self-certification forms and provide other supporting documentation where necessary (collectively “AEOI documentation”).

• Pre-existing individual and entity customers (i.e. customers whose accounts were opened before 1st January, 2017) may also be contacted for AEOI documentation. Common scenarios where a bank may require further information from pre-existing customers include:

(a) The bank identifi es customer information on fi le that indicates a connection with a reportable jurisdiction (e.g. identifi cation of the account holder as a tax resident of a reportable jurisdiction, an address in a reportable jurisdiction, one or more telephone numbers in a reportable jurisdiction with no telephone number in Hong Kong, standing instructions to transfer funds to an account maintained in a reportable jurisdiction, a power of attorney or authorized signatory whose address is in a reportable jurisdiction, a hold mail or in-care-of address in a reportable jurisdiction with no other address on fi le for the customer.);

(b) The bank identifies customer information on file that indicates a connection with a foreign residence (e.g. identification of the account holder as a non-Hong Kong tax resident, a non-Hong Kong address, one or more non-Hong Kong telephone numbers with no telephone number in Hong Kong, standing instructions to transfer funds to an account maintained outside Hong Kong, a power of attorney or authorized signatory whose address is not in Hong Kong, a non-Hong Kong hold mail or in-care-of address with no other address on fi le for the customer.) i ;

(c) [Applicable to entity customers only] The bank does not have sufficient customer information on hand to internally determine the customer’s entity classifi cation under AEOI and/or that of the customer’s controlling persons ii ;

(d) AEOI documentation previously provided by the customer is no longer reliable.

4. Why are banks asking me / my company to fi ll in a self-certifi cation form? What is this form about?

• Banks will need to have suffi cient information about the individual or entity customer to identify the tax residency of the customer.

• The self-certification form is an important document that enables banks to collect relevant information from their customers. It is a formal declaration that customers make in connection with their tax residency(ies) and (in relation to an entity customer) the entity classification for AEOI purposes. Under the Amendment Ordinance, an account holder who knowingly or recklessly provides a statement that is misleading, false or incorrect in a material particular in making a self-certification is liable on conviction to a fine at level 3 (HK$10,000).

• According to the due diligence procedures set out in the Amendment Ordinance, self-certifications are required from customers for all new accounts (i.e. accounts opened on or after 1st January, 2017). For pre-existing accounts (i.e. accounts opened before 1st January, 2017), depending on the customer information on record (e.g. address), banks can seek self-certifications from the customers to determine their tax residency as part of their due diligence procedures.

5. What happens if a customer does not provide the required AEOI-related information or documents?

• The Amendment Ordinance imposes a legal obligation on financial institutions to obtain a self-certification from new customers. If a new customer does not provide the self-certifi cation as required, the account application will likely not be accepted.

• For a pre-existing customer that does not provide self-certifi cation and/or other supporting documents when requested, as prescribed by the Amendment Ordinance, the bank will need to determine the customer’s tax residency based on the information currently on record, and if this is in a reportable jurisdiction, the bank will need to report the relevant account information to the IRD. The IRD will, in due course, perform information exchange with jurisdictions that have signed AEOI agreements with Hong Kong.

• Please refer to Question 7 for information that will be reported by the banks.

6. Why are banks asking me additional questions even after I provided a self-certifi cation form?

• In accordance with the Amendment Ordinance, banks must confirm the reasonableness of the self-certification received based on the information obtained in connection with the opening of the account, including any documentation collected pursuant to AML/KYC procedures (i.e. the “reasonableness” test).

• If any part of the self-certifi cation is found to be incorrect, incomplete, or apparently in confl ict with the information held by the banks, they must obtain a new self-certifi cation form or an explanation and/or supporting documents from the customer.

7. What customers and what information are banks required to report to the IRD?

• Banks are required to report fi nancial accounts held by individuals and entities (including controlling persons of certain types of entities) that are tax residents of reportable jurisdictions.

• Information to be reported includes the following:

(1) account data (such as name, address, date of birth (for individuals), jurisdiction of residence and taxpayer identification number (“TIN”) of the account holder); and

(2) financial data (such as account number, interest, dividends, account balance or value, income from certain insurance products, sales proceeds from financial assets and other income generated with respect to assets held in the account or payments made with respect to the account).

• Financial account information of customers whose sole tax residency is Hong Kong will not be reported to the IRD under the AEOI regime.

8. Can I check my tax residency status held with my bank(s), and how?

• In accordance with the Personal Data (Privacy) Ordinance (“PDPO”), customers have the right to request access to their personal data.

• Customers can make use of account servicing channels of banks to check and/or update their tax residency status as needed.

9. Why is it important to update my bank(s) of any change in circumstances which affects my tax residency status (e.g. cease to be / newly become a tax resident of a non-Hong Kong jurisdiction (including reportable and non-reportable jurisdiction))?

• Banks are required to report the fi nancial accounts of customers that are tax residents of reportable jurisdictions to the IRD on an annual basis.

• The Amendment Ordinance allows a financial institution to collect information from a customer that indicates a connection with a foreign residence (even though this overseas jurisdiction may not be a reportable jurisdiction yet). This is because more jurisdictions may be added to the list of reportable jurisdictions. It is therefore important that customers advise banks of any change in (including cessation of) their tax residency status to ensure accurate and up-to-date information is being reported as required.

• Generally, a customer should provide the bank with a suitably updated self-certification form within 30 days of such change in circumstances.

10. How and where can customers get additional assistance regarding AEOI?

• The IRD has issued guidance and reference materials such as pamphlets and frequently asked questions (“FAQs”). Customers should refer to the IRD website for more details: http://www.ird.gov.hk/eng/tax/dta_aeoi.htm.

• In addition, customers may refer to the OECD’s AEOI portal for information regarding the defi nition of tax residency and TINs in different jurisdictions. The website is: http://www.oecd.org/tax/automatic-exchange/crs-implementation-and-assistance/.

• Please note that banks are not to offer any tax advice, notably the determination of tax residency or entity classification, to their customers. As such, for any tax related questions that cannot be resolved, customers should seek advice according to their own circumstances from professional legal and/or tax advisors.


i The Amendment Ordinance allows a fi nancial institution to collect information from an account holder that indicates a connection with a foreign residence (even though this overseas jurisdiction may not be a reportable jurisdiction yet). This is because more jurisdictions may be added to the list of reportable jurisdictions.

ii “Controlling Persons” are the natural person(s) who exercise control over an Entity. In the case of a trust, the Controlling Person(s) are the settlor(s), the trustee(s), the protector(s) (if any), the benefi ciary(ies) or class(es) of benefi ciaries, or any other natural person(s) exercising ultimate effective control over the trust (including through a chain of control or ownership). The settlor(s), the trustee(s), the protector(s) (if any), and the benefi ciary(ies) or class(es) of benefi ciaries, must always be treated as Controlling Persons of a trust, regardless of whether or not any of them exercises control over the activities of the trust. Where the settlor, trustee, protector or benefi ciary of a trust are themselves Entities then the Controlling Persons of the settlor, trustee, protector or benefi ciary must be treated as Controlling Persons of the trust. In the case of a legal arrangement other than a trust, Controlling Person(s) means persons in equivalent or similar positions to those of a trust. (Source:  http://www.ird.gov.hk/eng/pdf/2016/terms.pdf)

source in:The Bank of East Asia